Discreet packaging on all orders
UK Regulated Pharmacy
FREE NEXT DAY DELIVERY on orders over £30*
Opening Hours
Monday: 9am to 6pm
Tuesday: 9am to 6pm
Wednesday: 9am to 6pm
Thursday: 9am to 6pm
Friday: 9am to 6pm
Saturday: CLOSED
Sunday: CLOSED
DAILY BREAK:
1:00pm–2:00pm
Please note that some services, prescription queries and pharmacist consultations may occasionally require additional time. We recommend contacting us in advance for urgent queries.
Contact Us
Telephone
01234 930 500
Email
hello@121pharmacy.co.uk
Superintendent Pharmacist
Yawar Nadeem
Our Superintendent Pharmacist oversees pharmacy services and helps ensure that medicines and healthcare services are provided safely and effectively.
Delivery information
Free delivery on orders over £30. Next day delivery available when ordered before 4:00 PM on weekdays. and 11:30am on weekends
Standard delivery: 2-3 working days
NHS Services
We may provide NHS services including:
- Dispensing NHS prescriptions
- Repeat prescription services
- Electronic Prescription Service (EPS)
- Advice on medicines and healthy living
- Signposting to appropriate healthcare services
Private Services
We may also provide:
- Private prescriptions
- Online pharmacy services
- Over the counter medicines
- Health and wellbeing products
Patients can order or transfer prescriptions through our online service.
Our prescription process typically includes:
- Prescription received
- Clinical and legal checks carried out
- Dispensing by trained pharmacy staff
- Final pharmacist accuracy check
- Secure dispatch
We may contact patients if further information is required before supplying medicines.
We aim to process and dispatch orders promptly.
Please note:
- Delivery times may vary
- Certain medicines may require additional checks
- Temperature sensitive medicines may require special handling
- Controlled medicines may have additional restrictions
- Delays outside our control can occasionally occur
Please see our Delivery Policy for full details.
We are committed to ensuring our services are accessible to all patients.
If you require information in an alternative format or need additional support, please contact us and we will do our best to assist.
121Pharmacy handles patient information confidentially and in accordance with data protection requirements.
Your personal information is used only where necessary to provide pharmacy services safely and effectively.
We welcome feedback and comments about our services.
If you wish to make a complaint, please visit our Complaints Procedure page or contact us:
Email: hello@121pharmacy.co.uk
Telephone: 01234 930 500
f you urgently need medical help or advice when we are closed:
NHS 111
Telephone: 111
Website:
For life threatening emergencies call 999.
We reserve the right to refuse service where behaviour is violent, threatening or abusive toward members of our team. Historic practice leaflet requirements specifically included similar wording.