Contact information

We’re here to help! If you have questions about an order, need product information, or require assistance with any part of our service, you can reach us using the methods below. Our dedicated team aims to respond promptly and ensure you have the best possible experience with 121 Pharmacy.

Email

• General Inquiries & Support: hello@121pharmacy.co.uk
  We strive to respond to all emails within 24 hours on weekdays.

Customer Service Hours

• Monday to Friday
• Closed on Weekends and Bank Holidays

(Please note that orders placed or queries sent on Saturdays or bank holidays will be processed the next available working day.)

Urgent Medical Advice

If you need immediate medical advice, please contact your GP or dial NHS 111. Our team is happy to assist with order or product-related inquiries, but we cannot provide emergency medical guidance.

Address

We operate exclusively as an online pharmacy and do not handle in-person sales or consultations. All orders and inquiries are processed through our website and online support channels.

121 Pharmacy
YN Healthcare LTD
1 Caxton Park
Bedford
Bedfordshire
MK41 0TY

01234 930 500

Feedback & Suggestions

We value your feedback. If you have suggestions on how we can improve, please let us know. Your input helps us enhance our product range and service quality.